CANCELLATION GUIDELINES

Course Cancellation & Transfer Policy

If you need to cancel or transfer your course, please get in touch with the SAS programs office as soon as possible through pro@avyschool.org for professional programs and through info@avyschool.org for recreational/rescue programs. We require written confirmation of your choice to cancel or transfer your course. Please do not just leave a voicemail, this will not be considered as a course cancellation or transfer. See our COVID Policy page for COVID related cancelations. 

 

Professional Courses

Up to 5 Weeks Prior to Course

If you wish to transfer between courses you can do so up to 5 weeks (35 days) in advance of your course and you will be charged a $100 transfer fee.

If you wish to withdraw from the course you can do so up to 5 weeks (35 days) in advance of the course and a refund will be issued less 15% of the course cost for administrative and purchase processing fees.

Less than 5 Weeks Prior to Course

We cannot offer refunds or course transfers once you are 5 weeks out from the course. At this time the roster has been set and the online portion of the program has commenced. We highly recommend purchasing trip interruption insurance if you are concerned about the possibility of injury, illness, or your plans changing leading up to the start  of your course.

Recreational & Rescue Courses

SAS requires a full credit card or cash/check payment to hold your reservation. Cancellations within 1 week of the course start date will not be refunded and cannot be transferred. If you would like to transfer course dates 1 to 3 weeks prior to your original course start date, there will be a $100 transfer fee and no refund for cancellation. A date transfer more than 3 weeks before your original course start date can be done at no extra cost. Cancellations more than 3 weeks before your original course start date may receive a 50% refund. Unfortunately, we cannot give refunds, rain checks or cancellations if passes are closed. Please communicate with our office for extenuating circumstances.